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FAQS
Frequently Asked Questions (FAQ)
Welcome to the Tommi Gunn Clothing FAQ page! Here you’ll find answers to the most common questions about our brand, products, shipping, returns, and more. If you can't find the answer you're looking for, feel free to get in touch with our customer support team.
What is Tommi Gunn Clothing?
Tommi Gunn Clothing is a fashion brand dedicated to empowering you to showcase your unique style with confidence. Our versatile collection features trendy T-shirts, hoodies, coats, and accessories, all crafted from premium materials to deliver both comfort and durability.
Rooted in a celebration of the enduring bond between the USA and the UK, Tommi Gunn Clothing draws inspiration from the historic partnership of Winston Churchill and Franklin D. Roosevelt during World War II. The brand’s name pays homage to the legendary Tommy Gun, symbolizing resilience and collaboration.
How do I find my size?
We’ve created a detailed size guide for both UK and US customers. You can find it by clicking here. If you're still unsure about your size, feel free to reach out to us for personalized assistance.
How do I care for my Tommi Gunn clothing?
To keep your Tommi Gunn pieces looking their best, follow the care instructions on the label inside each garment. Generally, we recommend washing with cold water and avoiding high heat when drying to preserve the quality of the fabric and prints.
How do I place an order?
Simply browse our collection, select the items you'd like to purchase, and add them to your cart. Once you're ready, go to the checkout page, enter your shipping details, and complete your payment. You will receive an order confirmation email once your order has been successfully placed.
What payment methods do you accept?
We accept all major secure payment methods, with full details provided at checkout for your convenience.
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping costs and delivery times will vary depending on your location. For more details, please refer to our Shipping Policy page or contact us if you have any specific questions.
How long will it take to receive my order?
Order processing usually takes 2-3 business days. Delivery times depend on your location and the shipping method you choose. Domestic orders typically arrive within 7-10 business days, while international orders may take longer.
Can I change or cancel my order?
Once your order has been placed, we begin processing it immediately to ensure quick delivery. Unfortunately, we cannot change or cancel an order once it has been confirmed. However, you can return or exchange the items once they arrive if they don't meet your expectations.
How do I return or exchange an item?
We offer a 30-day return policy for unused and unworn items. To return or exchange an item, please follow these steps:
Visit our Returns & Exchanges page.
Fill out the return request form.
Send the item back in its original condition, with tags attached, to the address provided.
Please note that the customer is responsible for return shipping costs unless the item is defective or incorrect.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through the courier's website. If you have trouble tracking your order, please contact us, and we’ll assist you.
How can I contact customer support?
If you have any questions or need assistance, please feel free to get in touch with our customer support team via:
Email: info@tommigunn.clothing
Phone/WhatsApp: 07976 141754
Contact Form: Visit our Contact Us page. Click Here.
We’re here to help and will respond as quickly as possible!
Where can I find updates on new arrivals and promotions?
Stay up to date with the latest collections, sales, and exclusive offers by subscribing to our newsletter. You can also follow us on social media to get the latest updates and behind-the-scenes content from Tommi Gunn Clothing.
Can’t find what you’re looking for?
If you have any other questions or need further assistance, don’t hesitate to reach out to us. We’re here to help and ensure you have the best experience shopping with Tommi Gunn Clothing!
Welcome to the Tommi Gunn Clothing FAQ page! Here you’ll find answers to the most common questions about our brand, products, shipping, returns, and more. If you can't find the answer you're looking for, feel free to get in touch with our customer support team.
What is Tommi Gunn Clothing?
Tommi Gunn Clothing is a fashion brand dedicated to empowering you to showcase your unique style with confidence. Our versatile collection features trendy T-shirts, hoodies, coats, and accessories, all crafted from premium materials to deliver both comfort and durability.
Rooted in a celebration of the enduring bond between the USA and the UK, Tommi Gunn Clothing draws inspiration from the historic partnership of Winston Churchill and Franklin D. Roosevelt during World War II. The brand’s name pays homage to the legendary Tommy Gun, symbolizing resilience and collaboration.
How do I find my size?
We’ve created a detailed size guide for both UK and US customers. You can find it by clicking here. If you're still unsure about your size, feel free to reach out to us for personalized assistance.
How do I care for my Tommi Gunn clothing?
To keep your Tommi Gunn pieces looking their best, follow the care instructions on the label inside each garment. Generally, we recommend washing with cold water and avoiding high heat when drying to preserve the quality of the fabric and prints.
How do I place an order?
Simply browse our collection, select the items you'd like to purchase, and add them to your cart. Once you're ready, go to the checkout page, enter your shipping details, and complete your payment. You will receive an order confirmation email once your order has been successfully placed.
What payment methods do you accept?
We accept all major secure payment methods, with full details provided at checkout for your convenience.
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping costs and delivery times will vary depending on your location. For more details, please refer to our Shipping Policy page or contact us if you have any specific questions.
How long will it take to receive my order?
Order processing usually takes 2-3 business days. Delivery times depend on your location and the shipping method you choose. Domestic orders typically arrive within 7-10 business days, while international orders may take longer.
Can I change or cancel my order?
Once your order has been placed, we begin processing it immediately to ensure quick delivery. Unfortunately, we cannot change or cancel an order once it has been confirmed. However, you can return or exchange the items once they arrive if they don't meet your expectations.
How do I return or exchange an item?
We offer a 30-day return policy for unused and unworn items. To return or exchange an item, please follow these steps:
Visit our Returns & Exchanges page.
Fill out the return request form.
Send the item back in its original condition, with tags attached, to the address provided.
Please note that the customer is responsible for return shipping costs unless the item is defective or incorrect.
How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through the courier's website. If you have trouble tracking your order, please contact us, and we’ll assist you.
How can I contact customer support?
If you have any questions or need assistance, please feel free to get in touch with our customer support team via:
Email: info@tommigunn.clothing
Phone/WhatsApp: 07976 141754
Contact Form: Visit our Contact Us page. Click Here.
We’re here to help and will respond as quickly as possible!
Where can I find updates on new arrivals and promotions?
Stay up to date with the latest collections, sales, and exclusive offers by subscribing to our newsletter. You can also follow us on social media to get the latest updates and behind-the-scenes content from Tommi Gunn Clothing.
Can’t find what you’re looking for?
If you have any other questions or need further assistance, don’t hesitate to reach out to us. We’re here to help and ensure you have the best experience shopping with Tommi Gunn Clothing!
